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244 Fifth Avenue
New York, NY 10001
United States of America

+1 917 512 6192

Like a Celebrity is an agency specializing in local content marketing, SEO, social media support, press + pitch services + website development.  In other words, we bring attention to your awesome-ness!

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WTFAQ's Common Questions and Answers

Like a Celebrity's WTFAQ'S answer the  most common questions about our company.  But we're always here to answer any additional questions you may have.

WHAT IS "LIKE A CELEBRITY, LLC"?

We're a boutique virtual assistant agency devoted to "CELEB-ritizing" entrepreneurs with thoughtful services crafted to help you get your message out there in a big way, so you can make a big difference in people's lives. We provide social media support, help you identify sources to promote your brand, and help you connect with them.  We offer affordable monthly subscription memberships with no obligations, contracts or cancellation fees.

NOTE: Effective February 2015 - All Local Celebrity memberships require a 6 month contract.


WHO DO YOU WORK BEST WITH?

Genius question! Our business is based on making you look good. Good communication is essential for us to support you effectively + get things done!  What we're trying to say is, we work best with people who work with us.


HOW DOES YOUR TEAM WORK?

Virtual Assistants (VA) -  Our team will schedule, post, create + update your social media channels and source press opportunities on your behalf.

American Staff - English SpeakingLike a Celeb's staff is located in the USA.  We do not outsource + your information is secured within our US based server facilities.

Web Development - Spanish/Mandarin/Cantonese Speaking - Like a Celeb's web team can support clients who speak these languages 24/7.


ARE YOUR SERVICES HANDLED OUTSIDE OF THE USA?

Like a Celebrity provides virtual services to clients all over the globe but we're proud to say our operations + team are domestically located, and handled entirely in the USA.  Like a Celebrity does not outsource.


IS THERE A MAIN CONTACT WHEN I PLACE REQUESTS?

Generally, no, but it could happen.  We're a friendly + responsive collaborative team.  Depending on your company goals/objectives, this will be addressed on a case by case basis.


HOW DO YOU BILL SERVICES?

It's quite simple actually - we don't.  We're a retained agency. Memberships are purchased in advance of execution of services.  First, you purchase the membership best suited to your budget + business needs.  Memberships automatically renew every 30 days.  You can cancel your membership at any time.  We don't provide refunds should you cancel your membership mid month.

NOTE: Effective February 2015 - All Local Celebrity memberships require a 6 month contract.


ARE TAXES INCLUDED IN MEMBERSHIP RATES?

No.  Services require sales tax and clients are responsible for this 8.875% charge.  Final charges reflect taxes, if applicable.  We don't charge tax, the IRS does. VAT Taxes, where applicable, are also applied.


DO YOU GIVE REFUNDS?

No we do not.  We put great preparation and planning into the work we do on your behalf. Please refer to our Terms Of Use and read the clause for Cancellations + Refunds for deeper explanation.

NOTE: Effective February 2015 - All Local Celebrity memberships require a 6 month contract.


HOW DO YOU ENSURE TRUSTWORTHY ASSOCIATES?

Our business is NOTHING without trust and confidence.  All associates consent to full disclosure via background, criminal, and credit checks.  We hold your privacy and safety right up there with breathing.  We have ZERO TOLERANCE for dishonesty and acts of deception.  We do our best to sustain high standards by providing hands-on customer service, professionalism, dependability, and convenience to our clients.  We expect, encourage, and appreciate the same from our preferred partnerships.


WHAT'S YOUR METHOD FOR ADDRESSING CONCERNS OF DISSATISFIED CLIENTS?

Upon completion of services, we check in with clients to gauge their level of satisfaction.  We do this to encourage feedback.  We've found this method to be very helpful in building trust.  While a client may not always be right, they're never wrong.  Each client is different so we do our best to give you what you need. We're fortunate to have wonderful clients who are generous with praise + feedback allowing us to adjust methods + provide the best support possible.


WHERE HAS "LIKE A CELEBRITY" BEEN ALL MY LIFE?

Stop, you're making us blush.